Frequently Asked Questions

The Duct Squad offers a full range of cleaning services for both residential and commercial customers. Our cleaning services include air duct systems, furnace & air conditioning condensers, and dryer vents, as well as carpet, tile and upholstery.

Air ducts should be professionally cleaned every three to five years to ensure that contaminants, debris, allergens, and pet dander do not build up within your HVAC system. If your home seems dustier than usual or there is a musty odor from the duct work, you should consider having the air ducts cleaned.

Absolutely! We are a family owned business and, as a family, are very pet friendly. Between our staff we have four rescue dogs and take your pets' safety very seriously. Throughout the air duct cleaning process, technicians will be going in and out of the house to the equipment outside. Our technicians always check to ensure your furry friends do not follow them outside and that they are not bothered by the equipment.

Yes! Once the air duct cleaning is finished, an anti-microbial, sanitizing solution is fogged through the ductwork. We use a hospital grade solution that is EPA-approved. There will be an odor for a few hours after your appointment but it is totally safe for you and your family to breathe!

On the day of your appointment, you will first receive a phone call or text from your technician confirming his exact arrival time. When your technician arrives, he will confirm all services to be completed, explain how the cleaning process works, answer any questions and show you where the equipment will come into your home or business. Before any work is started, your technician will confirm your final price so there are no surprises at the end. Air duct and carpet cleaning appointments can be quite loud and depending on the size of your home, can take up to several hours.

Our skilled technicians utilize Abatement Technologies equipment, an industry leader in clean air products. Abatement equipment is specifically designed to remove harmful air particles and improve indoor air quality. The Duct Squad uses portable HEPA, negative air pressure vacuums to create negative pressure in your system, sucking out all the contaminants like dust, allergens, and bacteria.

We have a convenient scheduling form on our website that collects all necessary information to receive a quote by email. You can access that form here. We respond to all quote and schedule requests within 24 hours. You can also call or text 317-677-6399 to receive a quote or schedule appointments by phone.